Telecom Audit

A telecom audit is a business process that is performed by gathering all telecom service contacts, phone bills and customer service records (CSR) with the intention of identifying every telecom expense paid by a company's account payables.

Each telecom contract, telecom invoice and customer service record is reviewed and manually entered into an Excel spreadsheet to build a baseline (often referred to as a "Book of Business") of all telecom expenses. The Book of Business is then analyzed by professional telecom auditors; so that a detailed Audit and Assessment Report can be presented that will clearly point out where billing errors exist. The telecom audit report also includes recommendations on how to correct the telecom billing errors and how to recover historical overcharges.

A pre-established baseline of telecom expense will build a trusting relationship because the cost of a telecom expense is established prior to any phone bill overcharge recovery or cost reduction actions are taken. The telecom audit is ongoing until your telecom invoices reflect that the errors have been corrected and cost reduction has been achieved.

Telecom industry experts report that up to 80% of all telecom bills have some type of phone bill error and these errors will continue to drain your budget until actions are taken to stop them from appearing on a telecom bills.

Outsourcing a telecom audit can be conducted on a contingency basis, by a set hourly consulting rate or based on the amount of telecom expense and number of invoices audited.

Telecom auditors generally work on a contingency basis, which means that if you do not see a cost reduction on your telephone bills then the telecom audit is free.

Why Outsource a Telecom Audit?

The fact is that telecom carriers are not proactive on detecting and correcting telecom billing errors; if they were telecom auditors would not conduct a telecom audit on a contingency fee basis.

Complex telecom contracts are standard no matter if your company is a small business, medium business or large business,  the contracts are presented within the same template which incorporates confusing legal terms that often cloud the real cost of a telecom service.

What Telecom Services are included in the Telecom Audit?

• Local telephone service charges are verified and utilization is measured
• Local and long distance phone bills for inaccurate access and per minute usage charges.
• Frame relay access points
• MPLS cloud access and port charges
• Business cell phones usage
• Wireless device data usage
• Internet access points for DSL and broadband bandwidth charges
• IT Network billing charges are verified
• Telecom bill errors identified across all telecom networks
• Wireless cell phones and accessories asset inventory tracking
• Federal and State tariff compliance
• Telecom contract price validation
• Equipment leases and maintenance contracts

• Local telephone service charges are verified and utilization is measured
• Local and long distance phone bills for inaccurate access and per minute usage charges.
• Frame relay access points
• MPLS cloud access and port charges
• Business cell phones usage
• Wireless device data usage
• Internet access points for DSL and broadband bandwidth charges
• IT Network billing charges are verified
• Telecom bill errors identified across all telecom networks
• Wireless cell phones and accessories asset inventory tracking
• Federal and State tariff compliance
• Telecom contract price validation
• Equipment leases and maintenance contracts

Initial on-site consultations available in the following cities in Kansas and Missouri: Blue Springs Missouri, Belton, Excelsior Springs, Gardner KS, Gladstone MO, Grandview, Missouri, Hays Kansas, Hutchison, Independence MO, Kansas City Kansas, Kansas City MO, Lansing, Leawood, Leavenworth, Lee's Summit, Missouri, Lenexa KS, Liberty, Merriam, Olathe KS, Overland Park Kansas, Ottawa, Prairie Village, Raymore, Raytown, Shawnee, Topeka, KS and Kansas City Metro.