VOIP Billing Management Software
Dietz Communication's (DC) VOIP billing management software gives your corporate VOIP management team a powerful tool that can process VOIP billing from all of your VOIP providers to free up your staff to focus on critical projects. Optical Invoice Recognition and Electronic Data Interchange (EDI) Feeds from your VOIP providers automate the VOIP billing tasks of invoice entry, allocation, contract reconciliation and approval using robust management software that integrates with your Oracle database.
EDI feeds into the VOIP billing management software from your VOIP providers contain VOIP billing line item details with automatic USOC translation that enables you to drill down into your VOIP billing and report on expense items in plain English. All of your VOIP providers circuit numbers, associated hardware and cost center allocation is easily available to view and you don't have to worry about auditing your VOIP billing because the contracted VOIP pricing verification takes place when the EDI feeds are received.
AP/GL integration provides expense validation by the tracking of assets through expense, allocation or cost center. Our VOIP billing management software has automated discrepancy flagging with E-mail notification, which enables real time actions to be taken in real time, so that when an employee leaves the company an E-mail is sent to their manager to collect company assigned assets.
Expense management has never been so easy or profitable. On average a corporate VOIP budget reduction of 10%-15% can be achieved through automation of time consuming tasks but an even greater VOIP budget reduction can be achieved through the auditing module which, will validate the often over looked minute details to your corporate contracted VOIP pricing. When historical overcharges are detected at the implementation of the VOIP billing management software, you will be immediately notified and refunds can be requested from your VOIP billing providers. It is possible that the cost of the VOIP billing software can paid for by the refunds from your VOIP providers if a VOIP billing error has existed for a few years and the recovery efforts are successful.
A VOIP billing management software training course is conducted at your location and an additional web training session 90 days post acceptance is a part of the package.
Maintenance and support for the VOIP billing management software includes electronic invoice delivery services, customer support, technical support and new carrier invoice integrations, additional custom support professional services are also available.
DC's VOIP billing management software is brought to you in collaboration with the patented software developer so that the application resides at their hosting facility where all hardware, software, disaster recovery and storage are safely protected behind their firewall.
VOIP Billing Management Software Automates the following tasks:
- VOIP Call Accounting Management
- VOIP Inventory Management
- Help Desk Work Orders, Trouble Tickets, MACD's
- Mobile Phone Expense Management
- VOIP Circuit Provisioning
- VOIP Providers Billing Reporting
- VOIP Providers Contract Reconciliation